FAQ

From the moment that you click pay you can expect to receive your goods within 2 working days Monday to Friday. Any orders made on Thursdays or out of the 48 hour working window will be delivered on Monday. Sunday deliveries can be arranged at an extra cost.

Online ordering and delivery is a common thing in western countries and we are bringing this brand new service to Zimbabwe. We started this service to deliver to our family as we saw the queues for food and lack of fuel were making it impossible for people to efficiently get food. Now you and your family can enjoy the service also.  Once an order has been placed and payment made, it is not possible to change or cancel it. Your order immediately gets sent to our delivery partners who begin processing your order which is even more difficult during Covid.  Cancelling your order would mean that our staff would have already spent time on your order.  Time we could have devoted to other customers.  If you have left something out, simply make a new order and we will attempt to deliver at the same time.

We have spent many years refining the process of growing, manufacturing and delivering goods to our loved ones and  we wanted to pass on that ability and efficiency to you also.  Because we both grow and buy in bulk.  We are able to pass on those savings to you.

As we expand we will be looking to expand our team.  Keep your eyes on our careers section

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